PM at NOON Chapter Event, June 17^th, 2026, NOON – 1pm CT

A link to the meeting will be emailed with your registration confirmation.

Speaker Name: Nicholas Errico

Presentation Title: Optimizing Your Customer Relationship

Speaker Bio: With over three decades of experience spanning Professional Services Delivery and Services Sales, Nicholas embodies the spirit of a true life-learner. His impressive credentials speak volumes: all 14 PMI certifications (beginning with his PMP in 1997), cloud certifications (15 AWS, 11 Google Cloud, and 4 Azure), and a remarkable total of over 150 professional certifications. He's not just a practitioner; he's a master of his craft.

As a regular speaker at PMI events nationwide, Nicholas brings his signature blend of ironic humor and practical wisdom to both monthly gatherings and annual conferences, delivering compelling keynotes and breakout sessions. His approach is refreshingly grounded in real-world experience, making complex concepts accessible and memorable. His book, "Off the Beaten Path – A Project Management Field Guide" (available on Amazon), further demonstrates his commitment to sharing practical knowledge.

Behind the credentials and achievements stands a family man from New York, now embracing life in Dallas with his beautiful wife, three wonderful children, and their loyal dog. This personal touch influences his teaching style, making his presentations relatable, authentic, and impactful.

What sets this experience apart is Nicholas's unique ability to weave entertainment with education. Get ready for a journey filled with compelling stories, where each tale perfectly illustrates crucial project management principles while keeping you engaged and entertained. After all, as Nicholas says, "You can't learn if you're sleeping!"

Ready to transform your approach to customer relationships while enjoying the journey? Join the "New York Cowboy" for an unforgettable learning experience that proves professional growth can be both powerful and entertaining.

Presentation Description: Nicholas Errico, fondly known as the "New York Cowboy," presents a transformative approach to Project Management through the powerful DRS (Deliver, Relate, Sell) mindset. This revolutionary framework unlocks the secret to increasing Customer Value and Service Provider Revenue, creating an unbeatable WIN/WIN scenario. Through his dynamic approach, teams consistently achieve higher project delivery rates, soaring customer satisfaction, and enhanced strategic positioning.

What sets this experience apart is Nicholas's unique ability to weave entertainment with education. Get ready for a journey filled with compelling stories - from Miami misunderstandings to SpongeBob wisdom, from Cashew Fruit insights to lessons from the Methodic Squirrel. Each tale perfectly illustrates crucial project management principles while keeping you engaged and entertained. After all, as Nicholas says, "You can't learn if you're sleeping!"

You will leave with following learning objectives:

• The key to delivering project success
• How to connect with your customers
• How can you grow and add value for your customer

To sign up for the event, go to our menu calendar, click on the event you would like to register for and go to the bottom of the page to register as an individual
https://pmi-milwaukee.org/calendar

To claim your PDU after the event (the link works) consult 
https://pmi-milwaukee.org/static/uploaded/Files/Documents/How_to_claim_one_PDU_for_a_chapter_event_-_revised_in_March_2022.pdf

 For any question before or after the event, please contact speakerscommittee@pmi-milwaukee.org